pcc88's Privacy Policy

pcc88 ("we", "our", "platform") provides a safe and reliable online betting and casino experience for users in Bangladesh. This Privacy Policy ("Policy") describes what personal information is collected about you when you use the pcc88 website (https://pcc88.lat), how it is processed, and under what circumstances it may be disclosed.

By registering on or continuing to use our platform, you are considered to have agreed to the terms of this Policy. If you do not agree with any part of this Policy, please refrain from using our services.

2.1 Information You Provide Directly

When you create an account on pcc88 or contact us, we may collect the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• Documents required for identity verification (such as National ID card or passport details)
• Financial transaction details (related to bKash, Nagad, Rocket, Upay or bank transfers)

2.2 Automatically Collected Information

Some information is collected automatically while you use our platform:

• IP address and approximate geographic location
• Browser type and operating system
• Device identification details
• Platform activity logs — login times, game history, and transaction records
• Cookie and session data (see Section 5 for details)

2.3 Information Received from Third Parties

For the purposes of identity verification, fraud prevention, or regulatory compliance, we may receive information from trusted third-party service providers. This is always done within the limits of applicable law.

pcc88 uses collected information for the following legitimate purposes:

• Account management: To handle registration, login, and account security.
• Transaction processing: To complete deposits and withdrawals.
• Identity verification: To confirm age and identity and maintain a safe environment.
• Customer support: To provide assistance via 24/7 live chat and email.
• Service improvement: To analyse user experience and improve the platform.
• Security & fraud prevention: To detect and prevent suspicious activity.
• Responsible gaming: To monitor playing patterns and identify risky behaviour.
• Marketing communications: To send relevant offers and updates based on your consent.

pcc88 does not share your personal information with third parties, except in the following limited circumstances:

4.1 Service Provider Partners

For payment processing, identity verification, data analysis, and technical services, we may share limited information with trusted service providers on a contractual basis. These providers are bound to act according to our instructions and have no right to use your information for their own purposes.

4.2 Legal Obligations

We may be required to disclose information to comply with court orders, lawful requests from law enforcement agencies, or requirements under applicable law.

4.3 Business Restructuring

In the event of a merger, acquisition, or asset transfer, user information may be transferred to the new entity. In such cases, we will provide advance notice.

5.1 What Are Cookies?

Cookies are small text files stored on your device that websites use to improve your browsing experience.

5.2 Cookies We Use

• Essential cookies: Required for the platform's core functionality — login sessions, security tokens.
• Functionality cookies: To remember your preferences and settings.
• Analytics cookies: To analyse platform usage and improve the service.
• Marketing cookies: To display relevant advertisements (only with your consent).

5.3 Cookie Controls

You can accept or decline cookies from your browser settings. However, disabling essential cookies may limit some features of the platform.

pcc88 applies industry-standard technical and organisational measures to protect your personal information:

• SSL encryption: All data transmissions are encrypted using TLS/SSL technology.
• Database encryption: Stored sensitive information is kept in encrypted form.
• Access controls: Only authorised staff have access to the information they need.
• Regular security audits: Regular audits are conducted to identify vulnerabilities.
• Two-factor authentication: Two-step verification is available for added account security.
• Data backups: Regular backups are stored in a secure and encrypted environment.

pcc88 retains your personal information for as long as:

• your account remains active and you continue to use our services;
• it is needed to meet legal or regulatory obligations;
• it is relevant for resolving disputes or enforcing agreements.

Even after an account is closed, financial transaction records and identity verification documents may be retained for a specified period in accordance with applicable law. Once that period has passed, the information will be securely deleted or anonymised.

You have the following rights regarding your personal information:

8.1 Right to Access

You may request at any time to know what information we hold about you and how it is being used. We will provide that information within a reasonable time.

8.2 Right to Correction

If any information stored in your account appears to be incomplete or incorrect, you may request that it be corrected.

8.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, this request may be limited where legal obligations exist or in relation to an active account.

8.4 Right to Object to Processing

You may withdraw your consent for marketing communications at any time. This will not affect the lawfulness of any processing that took place based on your prior consent.

8.5 Right to Data Portability

Where technically feasible, you may request your information in a structured, commonly usable format.

pcc88 strictly does not provide services to anyone under the age of 21. Our platform is for users aged 21 and above only ("21+ only").

We verify age at the time of registration, and if any user is suspected to be below this age limit, the account will be suspended immediately. If any minor's information has been collected unintentionally, we will delete it without delay.

If you believe a minor is using our platform, please notify us at [email protected].

pcc88 reserves the right to update this Privacy Policy from time to time. For any significant changes, we will notify you in the following ways:

• by displaying a notice on the website;
• by sending a message to your registered email address.

If you continue to use the platform after any changes, you will be considered to have accepted the terms of the updated policy. If you do not agree with the new policy, you have the right to close your account and contact us.

If you have any questions, concerns, or complaints about this Privacy Policy, or if you wish to exercise any of your rights regarding your information, please get in touch with us:

• Email: [email protected]
• Live Chat: 24/7 — via the website
• Language support: Bengali and English

We will do our best to respond to your request as quickly as possible. More complex matters may take a little longer to resolve properly, but we will keep you updated throughout the process.